This policy explains how The Collar Club Ipswich handles personal information. It applies to this website and to enquiries and bookings made with us.
Information we collect
- Your name, email address, telephone number and postcode
- Details of your dog, including health, diet and behaviour notes
- Your vet's details, held for the duration of a stay
- Booking dates and correspondence with us
How we use it
We use your information only to answer enquiries, arrange and deliver care for your dog, keep the records required by our Ipswich Borough Council licence, and contact you in an emergency.
Sharing
We do not sell or share your details for marketing. Information may be shared with a vet in an emergency, or with the licensing authority where legally required.
Retention
Booking and licensing records are kept for as long as required by our licence conditions, then deleted securely.
Your rights
You may ask for a copy of the information we hold, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Contact us at info@thecollarclubipswich.co.uk.
Cookies
This website does not use advertising or tracking cookies. Any cookies present are strictly necessary for the site to function.